Technical Specialist Required in Dubai - Dubai

Technical Specialist Required in Dubai

• Provide technical support and assistance to team members and clients.

• Troubleshoot and resolve technical issues promptly and effectively.

• Collaborate with cross-functional teams to address complex technical challenges.

Workflow Design and Optimisation

• Analyse existing workflows and identify areas for improvement.

• Design and implement automated workflows to streamline processes.

• Optimize workflows to reduce manual interventions and increase efficiency.

• Preparing business cases for automation projects based on client needs and available budgets

• Developing detailed plans for new or existing automated systems, including requirements gathering, design, development, testing, implementation, and maintenance

• Consulting with clients to assess current business processes and recommend improvements to increase efficiency and reduce costs

• Conducting feasibility studies to determine whether an automation project is likely to succeed and what challenges may be encountered during implementation

• Managing client relationships to ensure ongoing satisfaction with project results

• Developing project proposals based on client needs and desired outcomes

• Conducting regular progress reviews during implementation to ensure that the project stays on track and meets its objectives

• Recommending any necessary changes to the design of an automated system to improve its effectiveness

System Maintenance and Upgrades:

• Perform routine maintenance tasks to ensure the integrity and reliability of technical systems.

• Assist in planning and executing system upgrades and migrations.

• Keep abreast of technological advancements and recommend system improvements.

Documentation:

• Maintain detailed documentation of technical systems, configurations, and troubleshooting procedures.

• Create user guides and training materials as needed.

• Ensure documentation is up-to-date and accessible to team members.

Technical Training:

• Provide training and guidance to team members on technical systems and tools.

• Conduct workshops or training sessions to enhance technical proficiency.

Security and Compliance:

• Implement and enforce security best practices to protect data and systems.

• Ensure compliance with industry standards and regulations. • Assist in audits and security assessments.

Technology Evaluation:

• Evaluate new technologies, tools, and software for potential integration.

• Make recommendations based on technical feasibility and business needs.

Collaboration and Communication:

• Collaborate with clients to gather technical requirements and provide solutions.

• Communicate technical concepts and recommendations effectively to non-technical stakeholders.

Problem Solving and Troubleshooting:

• Analyse and diagnose complex technical issues.

Qualifications:

• Bachelor's degree in a relevant technical field (e.g., Computer Science, Information Technology). •

Proven experience in technical support or a related role.

• Strong technical aptitude and problem-solving skills.

• Knowledge of relevant software and hardware systems.

• Excellent communication and interpersonal skills.

• Ability to work independently and as part of a team.

• Certifications in relevant technologies (if applicable) are a plus.

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https://ae.linkedin.com/jobs/view/technical-specialist-at-bohiyaanam-talent-solutions-3730086360?

Posted on : last year, #2600, 1 views

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