Hotel Receptionist Required in Dubai - Dubai
The hotel receptionist serves as the first point of contact for all guests at our organization. As such, the ideal candidate should be friendly, welcoming, patient, helpful, and knowledgeable. Their duties may include greeting guests as they come in, managing the check-in and check-out process, answering questions and requests, and helping with administrative tasks at the front desk. The hotel receptionist must be trustworthy and able to work well with little direct supervision. The satisfaction and comfort of each guest is our top priority, and the hotel receptionist’s attitude and behavior should always reflect that.
Hotel Receptionist Job Duties
Greet all guests and assist them with check-in and check-out
Maintain a positive attitude and friendly demeanor
Respond to all guest questions and requests
Answer and forward phone calls
Manage guest bookings and reservations
Keep a tidy and orderly workspace
Assist with administrative and clerical tasks as needed
Job Requirements
2+ years experience working in a hotel receptionist or guest services role
High school diploma, GED, or suitable equivalent
Proficient in Microsoft Office Suite and other necessary computer programs
Solid written and verbal communication skills
Fluency in English
Ability to maintain a positive, friendly attitude even under high pressure
Excellent organizational and multitasking skills
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